Thursday, October 20, 2016

Caller ID / Call Blocking Apps

Recently I listened to a technology program that discussed Caller ID apps. This came up because of a recent story where hundreds of people were arrested in India for running a scam where they called US citizens and pretended to be the IRS http://www.wsj.com/articles/indian-police-detain-workers-over-possible-irs-phone-scam-1475674691 I read another article that was really interesting about how one journalist kept scammers on the phone for a long period of time and learned a lot about their operation http://www.vox.com/first-person/2016/10/18/13276464/irs-scam-phone-cartoon .
There are a lot of telemarketers and phone scammers that call these days and they seem to ignore the Do Not Call list that has been created by the FCC. Several app companies have created crowd sourced databases to combat this annoyance. I have reviewed a couple below and each has its strengths and weaknesses.

Hiya (Free) Android and iOS – This app came from the company that created WhitePages.com. They have a really nice interface and users can make calls directly from the app. There are no ads and users can block both calls and SMS (text) messages from various numbers. They have a large database of numbers that is constantly growing.






True Caller (Free) Android and iOS – As caller ID and call blocking apps go this app has the most users and the largest number database. The app has ads and not the nicest interface, good just not great. I like that when it does recognize a spam number the whole screen is red which screams to me “Don’t answer!”.



Whos Call (Free) Android and iOS – This app comes from the same website that a lot of people use as a reverse lookup to see who or what just called them when they don’t recognize a number. I really like the user interface of this app the best but unfortunately it does not have a large database. The lookup feature is the strongest part and when it finds a number in its database it has a good amount of information about it. The app has ads but they are very small and unobtrusive.






Contactive (Free) Android only – I was not able to try this app out but I found it interesting enough to include it. The app pairs up with the user’s social media accounts so that when someone calls it shows it shows all kinds of information about that person and their picture. It also has a database of telemarketers and scammers. You can browse friends in your contact list and see information from their social media accounts at a glance. The interface looks nice and it has a large database of numbers.



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